Refund & Cancellation Policy
MEMBERSHIP FEES AND BILLING.
You hereby agree that, upon Your subscription to WEBSITE, You shall be subject to certain immediate and automatically recurring charges which shall be billed to Your credit card, unless You cancel Your subscription under the terms and conditions of this Agreement. The charges which You will incur, and hereby authorize, are as follows:
(a) Trial Subscriptions. You may subscribe to WEBSITE for a specific period of time, under the then current billing terms (as set forth on the sign-up page of WEBSITE) ("Paid Trial Subscription").
(b) Automatic Renewal of Paid Trial Subscription to Monthly Membership. All Trial Subscriptions shall renew, automatically and without notice, to the current Monthly Subscription Rate.
(c) Automatic Renewal of Monthly Membership. All Monthly Memberships shall renew, automatically and without notice, for successive periods of approximately one (1) month, commencing upon the expiration of the Paid Trial Subscription, and continuing thereafter for successive periods of approximately one (1) month, unless and until this Agreement is canceled by You or the Company in accordance with the terms hereof. Each period of approximately one (1) month shall be referred to as the "Monthly Subscription Period."
(d) Cancellation by Company. The Company may, at any time and at its sole discretion, cancel any Paid Trial Membership or Monthly Membership; provided, however, if the Company cancels any Paid Trial Membership prior to its expiration, the Company shall provide a full refund therefore by automatic credit.
(e) Cancellation of Automatic Renewal of Paid Trial Subscription to Monthly Membership. TO CANCEL AUTOMATIC RENEWAL AT THE END OF THE PAID TRAIL SUBSCRIPTION, YOU MUST NOTIFY THE COMPANY AT LEAST ONE (1) DAY PRIOR TO THE END OF THE PAID TRIAL PERIOD, BY CONTACTING THE COMPANY BY E-MAIL, TELEPHONE OR U.S. MAIL (AT THE THEN CURRENT E-MAIL ADDRESS, TELEPHONE NUMBER OR MAILING ADDRESS AS PROVIDED AT HYPERLINK "http://www.Lahaina.com" ).
(f) Cancellation of Automatic Renewal of Monthly Membership. TO CANCEL AUTOMATIC RENEWAL OF YOUR MONTHLY MEMBERSHIP AT ANY TIME, YOU MUST NOTIFY THE COMPANY BY E-MAIL, TELEPHONE, OR U.S. MAIL (AT THE THEN CURRENT E-MAIL ADDRESS, TELEPHONE NUMBER OR MAILING ADDRESS AS PROVIDED AT HYPERLINK "http://www.Lahaina.com ".)
(g) Cancellations Effective Upon Receipt By Company. All cancellations received by the Company will be effective upon receipt.
(h) No Pro-Rated Refunds for Cancellation of Monthly Membership. You hereby acknowledge and agree that if You cancel Your Monthly Membership, or if Your membership is cancelled by the Company, Your username and password will be removed from the system at the end of the then current Monthly Subscription period and that You will be entitled to receive the full benefits of Your Monthly Membership until the end of such period. You shall not be entitled to any pro-rated or partial refund if You cancel Your Monthly Membership before the end of the then current Monthly Subscription Period. You agree that if you cancel at any time after purchasing a Monthly Subscription to WEBSITE (e.g., 20 minutes after you sign up), You will still be charged for the full Monthly Subscription period. You acknowledge and agree that "instant access" to WEBSITE shall not mean "free preview" of WEBSITE.
(i) Credit Card Charges Authorized. You hereby authorize the Company to charge Your credit card (which You hereby acknowledge was entered by You into the sign-up page) to pay for the ongoing Subscription Fees to WEBSITE at the then current Subscription Rate. You further authorize the Company to charge Your credit card for any and all purchases of products, services and entertainment available through, at, in or on, or provided by, WEBSITE. You agree to be personally liable for all charges incurred by You during or through the use of WEBSITE. Your liability for such charges shall continue after termination of Your membership.
(j) Automatic Credit Card or Debit Card Debit. All charges to Your credit card or debit card for the Paid Trail Subscription and/or the Monthly Membership, under the terms and conditions of this Agreement, will be made in advance by automatic credit card or debit card debit and you hereby authorize the Company and its agents to process such transactions on Your behalf.
(k) Non-Refundable Charges. All charges to your credit card are nonrefundable. In order to avoid such charges, You must cancel your Paid Trial Membership or Your Monthly Membership.
(l) Billed Discreetly by "Neptune Ventures LLC". You understand and agree that Your Subscription to WEBSITE will be billed discreetly to your credit card as "Neptune Ventures LLC" or to your checking account as "Neptune Ventures LLC". We will make note that we are the owner of “Lahaina.com” for your convenience.
(m) Billing Records. Upon request, Subscribers will be given access to billing records that support charges for use of WEBSITE.