Terms of Service

Acceptance of Terms

By accessing and using Lahaina.com ("the Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site. We reserve the right to update these terms at any time, and your continued use of the Site constitutes acceptance of any changes.

About Our Services

Lahaina.com is a travel information and recommendation website for Lahaina and West Maui, Hawaii. We provide curated guides to beaches, restaurants, activities, hotels, and local attractions. Our site also features a trip planning tool, travel blog, and newsletter.

We act as an informational resource and affiliate partner. When you click booking links on our site, you are redirected to third-party services (such as Viator for activities or Booking.com for hotels) to complete your reservation. We are not the provider of these services and are not responsible for the fulfillment of bookings made through third-party platforms.

Trip Planning & Quotes

Our trip planner generates suggested itineraries based on your preferences. These are recommendations only and do not constitute a binding offer or guaranteed availability. Trip quotes sent via email are estimates and may vary based on actual pricing, availability, and seasonal changes.

Our AI-powered trip planner uses artificial intelligence to generate personalized recommendations. While we strive for accuracy, AI-generated content may occasionally include errors or outdated information. Always verify details directly with service providers before booking.

Accuracy of Information

We make every effort to keep our content accurate and up to date, including restaurant details, activity descriptions, hotel information, and pricing. However, information can change without notice. Prices, hours, availability, and other details listed on our site are approximate and may not reflect real-time conditions.

Photos on our site are representative imagery intended to convey the character of a place. They may not depict the exact current appearance of locations, businesses, or experiences.

Third-Party Links & Bookings

Our site contains links to third-party websites, including Viator, Booking.com, and others. These links are provided for your convenience. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

When you make a booking through a third-party link on our site, your transaction is governed by that third party's terms and conditions. Any disputes regarding bookings should be directed to the relevant booking provider.

Intellectual Property

All content on Lahaina.com — including text, graphics, logos, images, and software — is the property of Lahaina.com or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

User Conduct

When using our Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Interfere with or disrupt the Site's functionality
• Scrape, crawl, or harvest content from the Site without permission
• Submit false or misleading information through our forms

Newsletter & Communications

By subscribing to our newsletter, you consent to receiving periodic emails about Lahaina and West Maui travel tips, updates, and recommendations. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Limitation of Liability

Lahaina.com is provided "as is" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on the Site. To the fullest extent permitted by law, Lahaina.com shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, reliance on any information provided, or bookings made through third-party links.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Hawaii, United States, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms of Service, please contact us at river@neufamily.com.